Privacy Policy

Last updated: November 2026. This translation is provided for convenience; in case of doubt, the German version applies.

1. Controller

Tube Apps UG (haftungsbeschränkt)
Hamburger Kamp 13
24306 Plön
Germany
Email: info@tubeapps.net
Phone: +49 4522 789330

Represented by its managing director André Jagusch. We are not required to appoint a data protection officer. For privacy questions, please write to info@tubeapps.net.

2. Overview

We process personal data only as far as needed to run this website, answer your enquiries and handle orders. We use no advertising services, no social media plugins and no fonts or scripts from third-party servers. Visitor statistics with Matomo run on our own server and only with your consent.

3. Hosting

This website, the download area download.tubeapps.net and our email mailboxes are on a server we manage, located in a data centre of Hetzner Online GmbH, Industriestr. 25, 91710 Gunzenhausen, Germany. Hetzner processes data on our behalf under a data processing agreement pursuant to Art. 28 GDPR. The data does not leave the European Union.

4. Visiting the website and server log files

Each time you access our website or the download area, the web server automatically stores:

• the IP address of the requesting device
• date and time of access
• the page or file requested
• status code and amount of data transferred
• the previously visited page (referrer), if your browser sends it
• browser and operating system (user agent)

We need this data to deliver the website, find errors and fend off attacks. The legal basis is Art. 6(1)(f) GDPR; our legitimate interest is secure and stable operation. Log files are deleted after 14 days. We keep individual entries longer only where needed to investigate a specific security incident.

The connection to our website is encrypted with TLS (shown by “https://”).

5. Cookies and consent

We set strictly necessary cookies without your consent (Section 25(2) no. 2 TDDDG, Art. 6(1)(f) GDPR). All other cookies are set only with your consent (Section 25(1) TDDDG, Art. 6(1)(a) GDPR). The TDDDG is the German Telecommunications Digital Services Data Protection Act.

Cookie	Purpose	Duration	Consent
viewed_cookie_policy, cookielawinfo-checkbox-*	stores your choice in the cookie notice	12 months	no, necessary
wp-wpml_current_language	remembers the selected language	1 day	no, necessary
_pk_id.*	Matomo: recognises returning visits	13 months	yes
_pk_ses.*	Matomo: groups the page views of one visit	30 minutes	yes

You can withdraw your consent at any time with effect for the future, using “Privacy settings” at the bottom of every page or the opt-out in section 6. You can also delete or block cookies in your browser.

6. Visitor statistics with Matomo

With your consent, we use the open-source software Matomo to measure how our website is used. Matomo runs on our own server; no data is passed to third parties. Without your consent, no data is sent to Matomo and no Matomo cookies are set.

We process:

• your IP address, shortened by two bytes before it is stored (e.g. 192.168.xxx.xxx)
• pages viewed, downloads, site search terms and clicks on external links
• the previously visited page (referrer)
• time and duration of the visit
• browser, operating system, device type, screen resolution and language
• approximate country, derived from the shortened IP address

The purpose is to improve our website. The legal basis is your consent under Section 25(1) TDDDG and Art. 6(1)(a) GDPR. We delete the raw data after 6 months; only aggregated statistics without personal reference remain.

You can opt out of tracking here. This sets a cookie that prevents tracking in this browser:

Opt-out complete; your visits to this website will not be recorded by the Web Analytics tool. Note that if you clear your cookies, delete the opt-out cookie, or if you change computers or Web browsers, you will need to perform the opt-out procedure again.

You may choose to prevent this website from aggregating and analyzing the actions you take here. Doing so will protect your privacy, but will also prevent the owner from learning from your actions and creating a better experience for you and other users.

You are not opted out. Uncheck this box to opt-out. You are currently opted out. Check this box to opt-in.

The tracking opt-out feature requires cookies to be enabled.

7. Contact form and email

When you write to us using the contact form or by email, we process your details to answer your enquiry. In the form, these are your name, email address and message, plus optionally the app concerned and a subject. The form sends your details as an email to our mailbox; they are not stored on the website. To prevent spam we use a simple arithmetic question, not an external service.

The legal basis is Art. 6(1)(b) GDPR where your enquiry concerns a contract or order, otherwise Art. 6(1)(f) GDPR; our legitimate interest is answering enquiries. We delete messages once the matter is settled, at the latest after 2 years, unless statutory retention obligations apply (e.g. 6 years for business correspondence under Section 257 of the German Commercial Code, HGB).

8. Downloads

Our programs are available for download at download.tubeapps.net. Only the server log data described in section 4 is processed. You do not need to provide any details to download.

9. Orders

You can order licences by email or using our order form. We process your name, company, address, email address, VAT ID if applicable, the products ordered and payment details in order to fulfil the order, issue the invoice and deliver the licence. The legal basis is Art. 6(1)(b) GDPR. Under Section 147 of the German Fiscal Code (AO) and Section 257 HGB we keep invoices and accounting records for 8 or 10 years (Art. 6(1)(c) GDPR). We pass payment details to our bank where needed for payment, and our records to our tax adviser.

10. Links to social networks

Our website links to our profiles on X (Twitter) and Facebook. These are plain links: only when you click one are you taken to that provider, who then processes data under its own terms.

11. Your rights

You have the right to:

• access the data we hold about you (Art. 15 GDPR)
• rectification of inaccurate data (Art. 16 GDPR)
• erasure (Art. 17 GDPR)
• restriction of processing (Art. 18 GDPR)
• data portability (Art. 20 GDPR)
• withdraw consent at any time with effect for the future (Art. 7(3) GDPR)

Right to object (Art. 21 GDPR): Where we process data on the basis of Art. 6(1)(f) GDPR, you may object at any time on grounds relating to your particular situation.

You may also lodge a complaint with a data protection supervisory authority. The authority responsible for us is the Unabhängiges Landeszentrum für Datenschutz Schleswig-Holstein (ULD), Holstenstraße 98, 24103 Kiel, Germany, www.datenschutzzentrum.de.

12. No obligation to provide data, no automated decisions

You are not obliged to provide us with data. Without contact details, however, we cannot answer enquiries, and without order details we cannot fulfil orders. We do not make automated decisions or carry out profiling within the meaning of Art. 22 GDPR.

13. Changes

We update this privacy policy when our website or the law changes. The version published here applies.